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COVID-19 – information and support

The current coronavirus crisis is fast moving, please check this page regularly for the latest Government updates.

Welwyn Parish Council venues

In light of Government advice on social distancing we have made the decision to close all of our venues (Civic Centre, Whitehill Centre and Pavilion) to the public from Friday 20th March 2020 for the foreseeable future, this includes private party hire as well as regular classes and meetings. Please email us at if you have any queries about this, we will respond as quickly as we can.

With immediate effect the Parish Council office is closed to public visitors until further notice. Council staff can be contacted by phone on 01438 716667 or by email, or

Welwyn Community Library – all library and archives events are cancelled for the time being to avoid larger groups in libraries. For information about library opening times please visit Welwyn Community Library.

Useful Contacts:

Please visit the government website for the latest information.

Go to NHS.UK/coronovirus for information about the virus and how to protect yourself and others.

If you think you have symptoms please visit for medical advice.

Hertfordshire County Council has compiled a set of useful links from trusted sources. This page includes information on how to avoid catching and spreading COVID-19.

Changes to Citizens Advice support

Citizens Advice have made changes to their service to reduce the risk of coronavirus to their staff, volunteers and clients. With immediate effect they are withdrawing all face to face services and will be putting these resources in to offering help and advice over the phone and by email.

If you are in need of advice please contact them using the following free resources:

Access information online at

Use the “email us” link on the homepage of the website

For advice over the phone, call 01707 280417 and leave a message.

Advisers will get back to you as soon as they can.